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Day Lewis Pharmacy: A Family-Owned UK Pharmacy Chain
Day Lewis Pharmacy is a family-owned business that dispenses prescription medication to people as given to them by their doctors. As well as prescriptions, this group of pharmacies also offers customers over-the-counter drugs, health advice, and vaccinations.
Built with a mission to help people be as healthy as they can, this pharmacy operates on the concept that it wants to offer a friendlier and more personal experience to its customers. This is in direct competition to pharmacies such as Boots or Lloyds.
You can expect to find an extensive range of health and wellness products here, including over-the-counter and prescribed medications, first aid items, haircare, dental care, footcare, cosmetics, and toiletries.
Today there are over 300 branches across the UK, which is impressive for a family-run business that started from just one little shop in Southborough. As well as being located on the high street, you’ll also find establishments in various health centres. There’s even a concession in the world-famous Harrods in London—perfect for ailing husbands suffering from too much shopping.
The company branding is bright and cheerful, which is nice considering many of their customers are ill and could do with a cheery backdrop to collect their medicine. The logo features the company name surrounded by stripes in blue, orange, and yellow.
The pharmacy locations, which have a heavy presence in the south of England, mainly operate under the same opening and closing times nationally. Day Lewis Pharmacy opening times are 9 am until 5:30 pm Monday to Friday, 9 am to 1 pm on a Saturday, and closed on a Sunday.
The opening times change on national holidays and bank holidays, such as Christmas and Boxing Day. Reduced hours will operate on Christmas Eve and New Year’s Eve, depending on when that day lands every year. In these cases, use the website’s ‘pharmacies near me’ function to check opening times and closing times or contact the pharmacy directly.
Over the years, the group has racked up various awards and achievements for its great service both to its customers and its employees. Here are just five facts you might not know about this independent chain:
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In 2014, the late founder, Kirit Patel MBE, won the CEO of the Year award at the PwC Private Business Awards.
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The pharmacy group has implemented barcode scanners into all of their establishments in an initiative against counterfeit drugs. These scanners are used on all medicines that enter their shops to ensure they are authentic. Staff are also trained to check for tampering on seals.
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In 2013, the group established an annual charity day. Every year, each pharmacy can choose a local charity of their choice to raise money for.
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The company employs over 2,700 people across the UK and believes in training and developing its employees so they can rise in the company. They were awarded a gold “Investors in People” accreditation in 2013.
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Despite its size, this pharmacy group is still very much family-run, with the family of both founders taking key roles in the business.
As well as dispensing prescriptions from health professionals, the pharmacies also offer a host of other services and products to their customers.
Every pharmacy will stock a number of health essentials for sale. This will include painkillers, indigestion tablets, cough medicines, and any other over-the-counter medicines you would expect from a pharmacy. There will also be items such as skincare, nappies, and toiletries.
For health checks, you can get your blood pressure, BMI, and blood glucose all checked on location. Employees can also give advice on weight management, blood sugar management, and how to lower your cholesterol—all of which are essential to keeping your heart healthy.
One of the most popular services offered by these pharmacies is their NHS minor ailments clinic. This means they can offer advice on conditions such as eczema, sore throats, and hay fever without the need to make an appointment with your doctor.
The company has also launched an ‘online doctor’ service.
The Day Lewis Pharmacy group was founded by brothers JC Patel and Kirit Patel MBE back in 1975 and has evolved greatly from that one little English store, with the company now operating hundreds of branches across the UK.
The pharmacy started out as a simple shop offering pharmacy dispensary. Since then, the company has transformed itself into a pioneering business that not only offers the dispensing of prescriptions but now offers its very own healthcare provisions.
The company is currently operating its own online doctor service, which allows customers to receive prescriptions for certain ailments online.
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