Caffe Nero is one of the best known high street coffee shops, with a strong presence across the length and breadth of the UK. Selling a wide range of both hot and cold beverages as well as hot and cold food and snacks, this retailer is a popular coffeehouse with around 600 locations on high streets and in shopping malls up and down the country - as well as another couple of hundred located overseas. In total there are over 800 different locations around the world and branches can be found in Ireland, Cyprus, Poland, Turkey, Croatia, Oman, the USA and the UAE as well as in the UK. Usually you can find Caffe Nero partnered up with bigger restaurant brands and chains who offer their coffee on the menu, and there are multiple self-service vending machines in places such as airports, supermarkets and petrol stations. Everything from espressos and lattes to mochaccinos and hot chocolates can be purchased in these stores, with a variety of toppings and flavours to add.
This coffee shop is instantly recognisable on the high street thanks to its large, blue signs with bold black lettering with a gold outline. There are branches located as far north as Inverness and as far south as Falmouth in Cornwall. There are also numerous branches located in the UK’s biggest cities with over 100 in Greater London alone. Each establishment will have their own opening and closing times, and places such as airports and transport hubs will have extended opening hours.
The openings times of Caffe Nero vary from branch to branch, with some coffee shops being open until late in the evening when located in major city centres and shopping malls. On holidays such as Good Friday, Easter Monday, New Year’s Day, Christmas and Boxing Day as well as bank holidays, the opening hours of Caffe Nero will vary depending on local regulations.
Caffe Nero specialises in producing European style coffee, with Americanos, Lattes, Cappuccinos and Espressos being available throughout the year. Teas, hot chocolates and a range of cold beverages are also sold. Seasonal drinks are introduced at various intervals, with the Christmas menu being especially popular. As well as selling drinks, this coffee shop also sells a range of hot and cold foods, including paninis, salads and sandwiches. Customers can also enjoy snacks such as crisps, cakes, cookies and muffins. The Caffe Nero concept is based very firmly on the European concept of a cafe, where the customer is not rushed to leave and can sit and work or chat. They often make use of pavement seating for this, again in a similar manner to the European cafe model. They are very eco-aware and many of their ranges are linked to sustainable coffee growth, including reusable cups and paper straws.
Caffe Nero was first established in 1997 by Gerry Ford and has been going from strength to strength ever since, first expanding into Europe in 2007 with its first location in Turkey. It then spread to the UAE, Poland, Cyprus and Ireland. Originally set up as a family business, it was bought out in 2008 by Rome Bidco Ltd. The brand finally crossed the Atlantic in 2014 to set up its first coffee shop in the USA. This coffeehouse brand has won a number of coveted accolades for the quality of its coffee, and in 2013, it was rated as the best tasting coffee from five of the UK’s top brands. Over the years, new innovations have been introduced to the brand including mobile payments and a loyalty app. The brand has also established the Nero Foundation which aims to support communities which grow coffee as well as local communities in the vicinity of its stores. The Foundation’s funds are invested in community amenities and local causes. Today there are around 800 branches of this coffee shop around the world, with around 600 of those locations being in the UK.